We want you to love your purchase, but if you are not completely satisfied, we gladly accept most returns by mail and in stores within 30 days of purchase. Conditions are noted below. Returned items must be in original, saleable condition with original tags. Shipping and delivery fees are non-refundable. We offer easy self-service return options for our customers. Carrier return shipping fees are $10.95 unless otherwise stated.
Returns in Store
Return in Store
You can return all items bought in store and most items bought on belk.com to a Belk store except as set forth in our Return Policy Exceptions. Belk Outlet locations do not accept returns for stores or belk.com purchases.
Bring your item(s) and receipt, packaging slip or order confirmation email to receive a refund or credit. If you can't find your receipt, ask about our receipt look up.
Online Returns
Pack and Drop your item yourself
Delivery Support
Report an issue with a recent delivery.
Please note that there are exceptions to our Standard Return Policy.
RECALL NOTICE: On Sept. 19, 2024, Lucid issued a voluntary recall for the Lucid Platform Bed with an Upholstered Square Tufted Headboard, manufactured between 2019 and 2021. The recalled beds can sag, break or collapse during use, posing fall and injury hazards to consumers. Lucid is providing a free replacement product to those who purchased affected bed frames.
To see if a bed you purchased is included in the recall, or to receive a replacement bed frame, call Lucid toll-free at 888-910-0236 from 10AM to 6PM ET Monday through Thursday, or on Friday from 10AM to 4PM ET. You can also email recall@lucidmattress.com or visit https://lucidmattress.com/recall/upholsteredplatformbed/.
RECALL NOTICE: On Jan. 24, 2025, TS FOOD PACKAGING issued a recall of its “Rural King” and “Wabash Valley Farms” Bacon Seasoning due to the presence of an undeclared soy ingredient. People who have allergies to products containing soy run the risk of serious or life-threatening allergic reactions if they consume these products.
The recalled “Bacon Seasonings” were distributed nationwide via E-commerce and retail stores.
The product is packaged in 4.2 oz plastic jars with lot numbers 17324s,27824s, and 30324s, along with 1oz sample gift packets marked with lot numbers 16524SP, 16624SP, 23424SP, 26324SP, 26424SP, 26724SP, 20624S, 20724S.
No illnesses have been reported as of the recall notice date of January 24, 2025 in connection with this problem.
The recall was initiated after it was discovered via a manufacturing quality verification that the soy containing ingredient was a substitute provided by a supplier without notification of the presence of Soy. Subsequent investigation indicated the problem was caused by a substitution review process gap between the supplier and their customer base, corrective actions are in place to prevent recurrence.
Consumers who have purchased Rural King or Wabash Valley Farms Bacon Seasonings packages are urged to return them to the place of purchase for a full refund. Consumers with questions may contact the company at 262-763-9434 between the hours of 8 am to 4 pm (central) or via email at mail@tsfoodpackaging.com.
Most credits are posted to your personal credit card or Belk Rewards
credit card within 15
business days from the time that your returned merchandise is received.
For more information, visit our FAQ
page.
If you have not received your credit after 15 business days, please call
Customer Service at (980) 447-5442
Special Occasion Dresses and Swimwear
Must be returned with receipt, packing slip or order confirmation email.
Item(s) must be in
their original condition with all tags attached. We will refund the
full purchase price to the original form of payment.
Designer Sunglasses (Sunnies)
Must be returned with receipt, packing slip or order confirmation email.
Item(s) must be in
their original condition with all tags attached. We will refund the
full purchase price to the original form of payment.
Fine Jewelry
Must be returned with receipt, packing slip or order confirmation email.
Item(s) must be in
original condition with all tags present. We will refund the full
purchase price to the original
form of payment.
What Goes Around Comes Around, Two Authenticators Inc, and FASHIONPHILE Wholesale
All purchases are final sale and not eligible for returns or exchanges. Although we try to select only the best vintage products, your item may have irregularities and imperfections due to normal wear and tear.
Swiss Crown Rolex Watches
All purchases are final sale and not eligible for returns or exchanges.
Dyson Hair Tools
All purchases are final sale and not eligible for returns or exchanges.
Final Sale merchandise ending in $.94
All purchases are final sale and not eligible for return or exchange
We are unable to accept returns in stores for the following
products purchased on
belk.com: